Accessibility statement for Pipkin

This statement covers hellopipkin.com: the children's pages, the grown-ups pages and the teacher console for classes.

Pipkin is run by The Build Brain Ltd. We want as many children as possible to be able to use it, whatever their needs. For example, you should be able to:

• play every puzzle with a touch screen, a mouse or a keyboard (handwriting practice is the exception, below);
• use Pipkin with a screen reader such as VoiceOver;
• zoom in with your browser: pages fit a screen 320 pixels wide without scrolling sideways;
• stop movement: Pipkin follows your device's "reduce motion" setting;
• play without a clock: every timed activity has a "No clock" choice, and a grown-up can set the most a child is timed.

We have also made the content as simple as we can. Children never have to type words, except in spelling puzzles, and those use Pipkin's own on-screen keyboard.

How accessible this website is

We know some parts are not fully accessible yet:

• on the home page, Pipkin makes a small move every few seconds; only your device's "reduce motion" setting stops it, and there is no pause button on the page yet;
• handwriting practice needs a finger, a stylus or a mouse to trace letters, which some children cannot do;
• there is no dyslexia-friendly font option yet;
• puzzles do not read their questions aloud yet, so children who cannot read yet need a grown-up to read for them;
• we have not had an independent accessibility audit.

Feedback and contact information

If you need anything on this website in a different format, or you find a problem we have not listed, email hello@hellopipkin.com. Tell us the page and what happened. We will reply within 5 working days.

Reporting accessibility problems

We are always looking to improve. If you find a problem not listed on this page, or think we are not meeting the law, email hello@hellopipkin.com.

If you are not happy with our reply, you can contact the Equality Advisory and Support Service (EASS). In Northern Ireland, contact the Equality Commission for Northern Ireland.

Technical information about this website's accessibility

The Build Brain Ltd is committed to making Pipkin accessible. Our target is the Web Content Accessibility Guidelines version 2.2 AA standard.

Compliance status

This website is partially compliant with the WCAG 2.2 AA standard, because of the issues listed below.

Non-accessible content

Moving content (WCAG 2.2.2 Pause, Stop, Hide). On the home page, Pipkin makes one small move, about a second long, every 6 to 15 seconds for as long as the page is open. He keeps still while a child is tapping, typing or scrolling, while the page is hidden and when the device asks for reduced motion, but there is no control on the page to stop him.

Handwriting (WCAG 2.5.1 Pointer Gestures, 2.5.7 Dragging Movements). Tracing a letter needs a path drawn with a finger, stylus or mouse. Drawing the letter is the point of the activity, so there is no single-tap alternative. Every other subject works without it.

Not yet tested in full. We have not checked every page against every WCAG 2.2 success criterion, and no outside auditor has checked Pipkin. Problems we have not found may exist.

Content that's not within the scope of the accessibility regulations

Pipkin is not a public sector body, so the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 do not apply to it. We follow the same standard anyway, because schools use Pipkin.

What we're doing to improve accessibility

• A way to stop Pipkin's moves on the home page without changing the device's settings.
• Coming: a new home page with a moving garden. It will have a pause button on the page from the day it arrives.
• A dyslexia-friendly font option in each child's settings.
• Read-aloud for children who cannot read yet, using recorded voices (planned).
• Automated accessibility checks in our test suite for every page.
• A full WCAG 2.2 AA review, then an independent audit before paid school licences start.

How we test

Every change to Pipkin is tested before it goes live:

• keyboard use, and the names, roles and states that screen readers announce, in our automated browser tests;
• reduced motion: we check that nothing moves when the device asks for it;
• VoiceOver on iPhone and iPad simulators, by hand, for each new screen;
• every screen at 320 pixels wide, as well as on phones, tablets and desktops;
• colour contrast: text is at least 4.5 to 1 against its background, and colour is never the only way something is shown.

Preparation of this accessibility statement

This statement was prepared on 9 October 2026. It was last reviewed on 9 October 2026.

It is based on our own testing during development, described above. It is not based on an independent audit.